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Coinlinx UX | UI Web Site

Coinlinx Client Overview - responsive Website redesign

We were a team of three designers and were tasked to redesign an existing website. David the CEO of the start up Coinlinx offered two particular business services, one was ATM Bitcoins and the other was using blockchain technology solutions in smart contracts. David wanted to tap into users somewhat familiar with FinTech and this new age digital currency and algorithms to provide business solutions in various fields like insurance and travel. Yet he also is aware this is an evolving field and wanted to provide some 101 learning to provide knowledge and education to these difficult terms he was working with.
So our solution was to design a web site that drove potential clients through his website and created a form that the user could contact his business for client capture. Also a section was designed for cryptocurrency 101 where Coinlinx use cases in blockchain technology are viewable. We conducted a heuristic evaluation on his existing site and conducting A/B user testing on his existing site and competitors sites. The insights gained from our user testing informed the IA and feature prioritization for Coinlinx website redesign. Hi fi wireframes were designed in Sketch and an MVP created in Invision.

Coinlinx Responsive Web Design

Coinlinx Responsive Web Design


Design Decisions

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Landing Page Services

Smart Contracts

INformation hierarchy


We redesigned the Coinlinx website to guide users through a narrative that begins by defining Coinlinx two business solutions: SmartContracts and Bitcoin ATMs. 

We then introduce use cases which demonstrate how Coinlinx provides these services. 

Finally we ask, how might Coinlinx work for the users in order to get people to engage? 

We ended each page navigation with a Contact CTA  to steer users to contact Coinlinx in order to either learn more or get started. 

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Learn 101 page

Familiarize yourself with Coinlinx most used terms

New Feature


We introduced an About Cryptocurrency knowledge section which contains FAQs, infographics, videos, and an RSS feed to source relevant articles.

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Landing Page Services

Bitcoin ATM's

Content priority

Content Priority
We communicate the relative importance of the site’s content through graphics, typography, site structure, and user task flows.

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Contact Form

Direct CTA on Global and within the narrative of each page

business CONtact/ intake form

We ended each page navigation with a Contact CTA  to steer users to contact Coinlinx in order to either learn more or get started. 

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Coinlinx Mission Page

About  the team and hiring for talent

Coinlinx Mission Page

 


Research


problem statement

Coinlinx needs to provide people with reliable, informative content that drives customers to Coinlinx services. 

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Persona

Primary Persona Creation

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Persona

Secondary Persona Creation

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Site Map Wire Flow

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Heuristic Evaluation Takeaways

 

Core business not conveyed clearly

Mixed Messages

Navigation Lacking

“ATM Locations”  is a confusing label 

Next Steps

Scalable:
 
    •    Incorporate fixed navigation sticky for chat Support
    •    Compile RSS Feed